FREQUENTLY ASKED QUESTIONS

1. ARE HAMMAM RADIATORS COMPATIBLE WITH MY EXISTING SYSTEM?

ALL OUR PRODUCTS ARE COMPATIBLE WITH REGULAR HYDRONIC SYSTEMS. ON YOUR EXISTING HYDRONIC SYSTEM, YOU CAN EASILY REPLACE YOUR RADIATOR WITH HAMMAM RADIATORS. MOST OF OUR PRODUCTS ARE ALSO COMPATIBLE WITH ELECTRIC SYSTEMS. PRODUCTS THAT CAN BE CONVERTED TO ELECTRIC RADIATORS ARE INDICATED ON OUR WEBSITE ON THE ‘’ELECTRIC TOWEL WARMERS’’ SECTION. WE CAN ELECTRIFY THE RADIATOR BODIES ACCORDING TO REQUIREMENTS OF DIFFERENT COUNTRIES.

2. HOW MUCH HEAT DO I NEED?

YOU SHOULD CONSULT YOUR PROJECT ENGINEER / HEATING ENGINEER IN ORDER TO FIGURE OUT HOW MUCH HEAT YOUR ROOM NEEDS. IN GENERALLY, YOU MAY ALSO CALCULATE YOUR HEAT REQUIREMENT AS FOLLOWS; HEAT NEEDED IN KCAL = ROOM HEIGHT(M) X ROOM LENGTH(M) X ROOM WIDTH(M) X 35 KCAL/M³. YOU MAY EITHER PICK A SINGLE RADIATOR OR A NUMBER OF RADIATORS TO MEET YOUR HEAT REQUIREMENT BY CHECKING OUR HEAT OUTPUTS TABLE.

3. WHERE IS THE BEST PLACE TO LOCATE MY RADIATOR?

RADIATORS SHOULD BE GENERALLY PLACED IN THE COLDEST PART OF THE ROOMS. IF YOU PLACE IT UNDER THE WINDOW, YOU MAY PREVENT THE COLD AIR FLOWING DOWN THE GLASS AND ACROSS THE ROOM AT FOOT LEVEL. AS FOR THE RADIATORS WHICH ARE USED FOR TOWEL WARMING PURPOSES, THE BEST PLACE WOULD BE NEAR THE WASHBASIN OR THE BATH TUB. THE RECOMMENDED HEIGHT FROM THE FLOOR LEVEL IS 15-20 CM.

4. WHICH COLOURS AND SURFACES ARE AVAILABLE?

MILD STEEL TOWEL WARMERS ARE AVAILABLE IN RAL 9016 COLOURS AND CHROME PLATED OPTIONS. RAL 9001, RAL 9006 AND OTHER COLOURS ARE ALSO AVAILABLE ON SPECIAL REQUEST. (MINIMUM NUMBER OF 250 ORDERS) STAINLESS STEEL RADIATORS AND TOWEL WARMERS ARE AVAILABLE IN BRUSHED AND POLISHED FINISHES. WE ALSO SUPLY GLASS, WOOD AND NATURAL STONE SURFACES.

5. HOW LONG WILL I HAVE TO WAIT TO GET MY ORDER?

FOR RETAIL SALES, WE KEEP A STOCK FOR YOU TO MEET YOUR REQUIREMENTS FROM OUR STANDART SIZES. IF YOU WOULD LIKE TO HAVE A TAILOR MADE SIZE, PLEASE CONTACT US FOR A DELIVERY DATE WHICH WILL PROBABLY NOT BE LONGER THAN 4 WEEKS. FOR MASS ORDERS IT WILL PROBABLY TAKE 4-6 WEEKS WHICH MAY CHANGE ACCORDING TO YOUR ORDER SIZES AND QUANTITIES. FOR BEST ANSWER PLEASE CONTACT OUR EXPORT COMPANY RADEKS AT sales@hammamradiator.com.tr

6. WHEN SHOULD I BUY MY RADIATOR?

WE RECOMMEND THAT YOU CHOOSE YOUR RADIATOR BEFORE YOU RENEW YOUR INSTALLATION SYSTEM. IN THIS CASE YOUR PLUMBER MAY PREPARE THE SYSTEM STRUCTURE ACCORDING TO THE DIMENSIONS OF THE RADIATOR YOU HAVE CHOSEN AND BY DOING SO YOU MAY AVOID ANY EXTRA MODIFICATIONS.

7. HOW SHOULD WE INSTALL HAMMAM RADIATORS?

INSTALLATION OF THE GOODS SHOULD BE CARRIED OUT BY A QUALIFIED PLUMBER OR A QUALIFIED ENGINEER. PLEASE REFER TO USERS MANUAL IN RADIATOR’S BOX.

8. HOW SHOULD I CLEAN & USE MY RADIATOR?

YOU MAY CLEAN YOUR RADIATOR WITH THE HELP OF A DAMP PIECE OF CLOTH. NO HARMFUL CHEMICALS SUCH AS BLEACHES OR DETERGENTS SHOULD BE USED. DO NOT EMPTY THE WATER INSIDE YOUR RADIATOR IF IT IS NOT VERY NECESSARY, BECAUSE LACK OF WATER MAY CAUSE CORROSION INSIDE THE RADIATOR. IF YOU HAD TO DO SO, AFTER REFILLING THE RADIATOR, LOOSEN THE BLEED VALVE AT THE TOP OF THE RADIATOR BY A SCREWDRIVER TO EVACUATE THE AIR. RELEASE THE AIR UNTIL THE WATER COMES OUT, THEN TIGHTEN THE VALVE AGAIN.

             
FOLLOW US FACTORY SHOWROOM
Radim Radyatör Ltd. Şti. Organize Sanayi Bölgesi 25. Cad No:4
PK: 26110 Eskişehir / TURKEY
Bağdat Cad. Arda Apt. No: 169/A Selamiçeşme 34730 Kadıköy / İstanbul
sales@hammamradiator.com.tr
Tel: +90 222 236 90 11 Tel: +90 216 363 34 00
Fax: +90 222 236 90 12 Fax: +90 216 363 34 04
             
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